CMA Video Limited respects your privacy and takes the protection of your personal information seriously.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have when you visit our website, contact us or work with us.
1. Who we are
CMA Video Limited is a video production company based in Birmingham, United Kingdom.
CMA Video Limited
The Colmore Building
20 Colmore Circus Queensway
Birmingham
B4 6AT
United Kingdom
Company number: 10074088
VAT number: GB221807924
Email: info@cmavideo.co.uk
Telephone: +44 7816 601797
For the purposes of UK data protection law, CMA Video Limited is the data controller for the personal information described in this policy.
2. Information we collect
The information we collect depends on how you interact with us.
Information you give us
When you contact us, request a quote or work with us, we may collect:
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Your name
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Email address
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Telephone number
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Company or organisation
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Job title
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Project details
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Budget and timing information
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Billing and payment information
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Correspondence between you and CMA Video
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Any other information you choose to provide
If you're involved in one of our productions, we may also hold information necessary to plan and manage that production.
Information collected through our website
When you use our website, we may collect technical information such as:
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IP address
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Browser and device information
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Pages you visit
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How you arrived at our website
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How you interact with the website
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Approximate location derived from technical information
Some of this information may be collected using cookies or similar technologies.
3. How we use your information
We may use personal information to:
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Respond to enquiries
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Prepare quotes and proposals
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Plan and deliver video production projects
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Communicate with clients, suppliers and contributors
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Manage contracts, invoices and payments
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Maintain records relating to our projects
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Operate, secure and improve our website
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Understand how people use our website
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Send marketing communications where permitted
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Protect our legal rights
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Meet our legal, tax and regulatory obligations
We do not sell your personal information.
4. Our lawful bases for using personal information
UK data protection law requires us to have a lawful reason for processing personal information.
Depending on the circumstances, we may rely on:
Contract: where processing is necessary to enter into or perform a contract with you.
Legitimate interests: where we have a legitimate business reason to process information and those interests are not overridden by your rights. This may include responding to business enquiries, managing client relationships, improving our services and protecting our business.
Consent: where you have given us permission to use your information for a particular purpose.
Legal obligation: where we need to process information to comply with the law, including accounting and tax requirements.
Where we rely on consent, you can withdraw it at any time.
5. Marketing
We may contact existing clients or business contacts about relevant services where the law allows us to do so.
Where consent is required, we will ask for it before sending marketing communications.
You can ask us to stop sending marketing communications at any time by contacting us at info@cmavideo.co.uk or using the unsubscribe option provided in a marketing email.
6. Cookies and analytics
Our website uses cookies and may use similar technologies to operate the website, understand how it is used and improve its performance.
Some cookies are necessary for the website to function. Others, including certain analytics or marketing technologies, may require your consent.
Where consent is required, these technologies should not be activated until you have made your choice.
7. Who we share information with
We may share personal information with trusted third parties where necessary to run our business or deliver a project, including:
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Website hosting and IT providers
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Email and communications providers
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Cloud storage and file-transfer providers
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Accounting and professional advisers
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Freelance crew and production partners
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Payment and banking providers
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Analytics providers
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Other suppliers required for a particular production
We only share information where there is a legitimate reason to do so and expect suppliers handling personal information on our behalf to protect it appropriately.
We may also disclose information where required by law, regulation or a lawful request from a public authority.
8. International transfers
Some of the technology and service providers we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure the transfer complies with applicable UK data protection law.
9. How long we keep your information
We keep personal information only for as long as we reasonably need it for the purpose for which it was collected, including any legal, accounting or reporting requirements.
Different information may be kept for different periods. For example, we may need to retain financial and contractual records for longer than an unsuccessful enquiry.
When we no longer need personal information, we will delete it, anonymise it or securely dispose of it where reasonably practical.
10. How we protect your information
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
No internet-based system can be guaranteed to be completely secure, but we take appropriate steps to reduce the risks associated with the information we hold.
11. Your data protection rights
Depending on the circumstances, UK data protection law may give you the right to:
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Ask for access to your personal information
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Ask us to correct inaccurate information
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Ask us to delete personal information
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Ask us to restrict how information is used
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Object to certain uses of your information
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Ask for certain information to be transferred to you or another organisation
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Withdraw consent where we rely on consent
These rights do not apply in every circumstance.
To exercise your rights, contact us at info@cmavideo.co.uk.
We may need to verify your identity before responding to a request.
12. Complaints
If you have concerns about how we use your personal information, please contact us first so we have an opportunity to resolve them.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
13. Third-party websites
Our website may contain links to websites, social media platforms or services operated by other organisations.
We are not responsible for their privacy practices. We recommend reading their privacy information before providing them with personal information.
14. Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology or legal obligations change.
The latest version will always appear on this page with the date it was last updated.
